Terms of Service

These Terms of Service ("Terms") govern your use of the Famino app and the online services connected to it (together, the "Service"). Please read them before you use Famino.

The Service is provided by Daniel Prause, c/o COCENTER, Koppoldstr. 1, 86551 Aichach, Germany. You can reach us at service@famino.app.

By using the Service you agree to these Terms. If you do not agree with them, please do not use the Service.

The Service includes the shared plan pages at famino.app, which anyone can open through a link without a Famino account. If you use such a page, these Terms apply to you as well, even though you have no account with us.

Famino is made for private use by families and households. If you use Famino as a consumer, your statutory rights always remain unaffected by these Terms.

1. What Famino Is

Famino helps a family or household plan everyday life together. The app is available for Android on Google Play. The iOS version is currently distributed through Apple TestFlight; a release on the App Store will follow.

The main areas are:

• Shared calendar: appointments for the whole group, with repetitions and reminders
• Tasks: shared lists with assignment, due dates and priorities
• School and homework: timetable, homework lists and school holidays
• Meals and recipes: weekly meal plan, recipe collection and recipe import from a web page
• Expenses: shared spending with categories, budgets and recurring entries
• Group management: invitation codes, roles, and accounts for children
• Attachments and comments: photos and documents on entries, comments inside the group
• Kids view: a simplified screen for younger family members
• Home screen widget, weather and push notifications for upcoming entries and reminders
• Help and support: help center in the app and support requests, optionally with screenshots
• Shared plans: organise a trip, a class party or a birthday together with other families, through a link that works without an account

This overview describes the main areas and is not a complete or binding list of features. Features can change over time (see section 12).

2. Accounts and Signing In

You can start using Famino without creating a login. When you set up your profile, the app creates an anonymous account for you, and your entries are stored under that account.

You can later connect a sign-in method to that account: email and password, Google Sign-In, or Sign in with Apple. This secures your data and lets you use the account on another device. Without a connected sign-in method your data stays tied to that one installation, and you cannot invite anyone into your group.

You are responsible for keeping your sign-in details safe and for everything that happens under your account, including the member profiles you create for others. Please tell us at service@famino.app if you notice unauthorized use.

Please provide accurate information. You may only use Famino if you can enter into a binding contract. If you are a minor, you need the consent of your parent or guardian.

3. Groups, Roles and Leaving a Group

Famino organizes everything in a group (the app calls it "Group"; this is your family or household). Each account belongs to one group at a time. You either create a group, and then you are its owner, or you join an existing group with an invitation code.

There are three roles: owner, adult and child. Owners and adults can invite people and create member profiles. An adult can remove children from the group; the owner can remove any member.

3.1 Shared Visibility

Everything created inside a group is shared: appointments, tasks, expenses, recipes, comments and attachments are visible to the members of that group. Only mark information as private if the app offers that option for the entry in question. Do not put information into a group that the other members should not see.

3.2 Leaving or Being Removed

• Any member except the owner can leave the group at any time. Your access to the group data ends immediately.
• Entries you created stay with the group. Appointments, tasks and expenses are not deleted when you leave, they only lose you as an assigned member. Your personal homework list is deleted with you.
• Members without their own login are deleted completely when they are removed, including their profile picture. Members with their own login keep their account and can start or join another group.
• The owner cannot leave the group. The owner can delete the whole group instead.
• Deleting a group permanently deletes all of its data: appointments, tasks, expenses, invitations, attachments and the profiles of members without their own login. This cannot be undone.

4. Children and Members Without an Account

An adult in the group can set up two kinds of member profiles for other people:

• An account with the role Child, for a younger family member
• A member without an account, which has no login of its own and is managed by the adult who created it

Famino does not ask for a date of birth and does not verify anyone's age. Children may use Famino only with the consent of a parent or guardian.

If you set up a profile for a child, you are responsible for that child's use of Famino and for the data entered under that profile. You decide what the child may enter, and you can remove the profile at any time. Removing a member without an account deletes that profile.

5. Free and Premium

Famino can be used free of charge with a reduced set of features. Premium unlocks additional areas, currently expenses with budgets and recurring entries, recipes and the meal plan, timetable, homework and holidays, image attachments, comments, the assisted scanning and import features, and a larger group.

We may apply reasonable limits to keep the Service stable and to prevent misuse, for example on the number of open tasks, on how many entries can be created per week, or on how many members a group can have. Free and Premium have different limits. The limits that apply to you are shown in the app and can change. We will not reduce them in a way that makes a paid subscription substantially less valuable during a period you have already paid for.

With the free plan you can run one shared plan at a time. Premium lifts that limit. Further Premium components for shared plans may follow; they are not part of the Service described here.

6. Subscriptions, Prices and Cancellation

6.1 Where You Buy

Premium is sold as a subscription through the Google Play Store (Android) or the Apple App Store (iOS). Google or Apple is your contract partner for the payment transaction, the billing and any refund. We provide the Service itself. We never receive or store your payment details.

6.2 Plans and Prices

• Monthly subscription: 3.49 EUR per month, including VAT
• Yearly subscription: 23.99 EUR per year, including VAT

These are the prices for Germany. Prices can differ by country because of local taxes and store pricing. The price shown in the store at the moment of purchase is the price that applies.

6.3 Free Trial

Both plans are offered with a 30 day free trial. Whether the trial is available to you is decided by the store, not by us, and it is normally granted only for a first subscription. If the store does not offer a trial for your account, the subscription starts as a paid subscription right away. The app shows you before the purchase whether a trial applies.

6.4 Renewal and Cancellation

Subscriptions renew automatically at the end of each period until you cancel them, following the rules of the store you bought them in. After a free trial the subscription becomes chargeable unless you cancel before the trial ends.

You cancel in the store, not in Famino: on Android under "Subscriptions" in Google Play, on iOS in your Apple ID settings. The app links you to the right page. After cancelling you keep Premium until the end of the period you have already paid for.

Refunds are handled by Google or Apple under their own rules. Please contact the store you bought the subscription in.

6.5 One Subscription for the Whole Group

A Premium subscription covers the whole group ("Family Premium"). It is bought by the owner of the group and is recorded on the group, so every member of that group has Premium while the subscription is active.

• A purchase is bound to the buying account and to that one group. It cannot be moved to another group or another account.
• If a member leaves the group or is removed, their access to the group ends, and with it the Premium they had through the group's subscription. The subscription itself stays with the buyer and continues to be billed to the buyer until it is cancelled in the store.
• The owner, who is the buyer, cannot leave the group and cannot delete only their own profile. The owner can delete the whole group. Deleting the group does not cancel the subscription, so please cancel it in the store as well.
• When the store reports the subscription as cancelled, expired, paused or on hold, Premium for the group ends and the group returns to the free feature set.

6.6 Changes to Prices and Features

We may change prices and the scope of Premium for the future. A change never affects a period you have already paid for. Price changes for a running subscription are announced by the store and need your confirmation there; without it the subscription ends at the end of the current period.

7. Right of Withdrawal for Consumers

As a consumer you have a statutory right of withdrawal for contracts about digital content and digital services.

Subscriptions are concluded in Google Play or the Apple App Store. For those purchases the withdrawal and refund rules of the respective store apply, and the store handles the process. Please turn to Google or Apple for the withdrawal or refund of a subscription.

8. Licence to Use the App

We grant you a limited, non exclusive, non transferable and revocable right to install and use Famino on devices you own or control, for your private, non commercial use as described in section 1.

You may not:

• copy, sell, rent or sublicense the app or parts of it
• decompile or reverse engineer the app, except where the law allows it
• remove copyright notices or other proprietary markings
• access the Service with bots, scripts or other automated systems
• circumvent access rules, security measures or usage limits, or place unreasonable load on the Service

This licence ends if you seriously breach these Terms. After that you must stop using the app.

9. Your Content and Rules of Use

You keep all rights to the content you create in Famino: appointments, tasks, comments, expenses, image attachments, recipes, the entries you make in a shared plan and the screenshots you send to support ("your content").

You grant us the right to store, process, transmit and display your content within your group, and within a shared plan to everyone taking part in it, and to make backup copies, for the sole purpose of running and providing the Service. We do not use your content for advertising, and we do not sell it. Sensitive fields inside your family are encrypted before they are stored. Content in a shared plan is not encrypted, because guests have to be able to read it in an ordinary browser.

9.1 What Is Not Allowed

You may not upload, store or share content that:

• breaks the law or calls for unlawful acts
• infringes the rights of other people, for example copyright, trademarks or personality rights
• is insulting, threatening, harassing, hateful or otherwise abusive
• discloses personal data of other people without a legal basis
• contains malware or is meant to disturb the Service or other users
• is sexually explicit, or shows or endangers minors in a harmful way
• pretends to be somebody else, for example by joining a shared plan under another person's name
• floods a shared plan, or any other part of the Service, with repeated or automated entries

In a shared plan you are also responsible for what you make visible to people outside your family. Plan content is not encrypted and everyone taking part can read it, so do not put other people's personal data, health information or anything confidential into a plan.

You are responsible for the content you enter, including the photos and documents you attach.

9.2 Reporting Content, Notice and Action

We provide a hosting service within the meaning of the Digital Services Act (Regulation (EU) 2022/2065) and run a notice and action procedure for illegal content and for content that breaks these rules. The procedure is open to everyone, free of charge, and it needs no account.

How to report. Inside a family, use the support function in the app or write to service@famino.app. In a shared plan, use the report link on the plan page and on every visible comment, in the browser; guests without an account report the same way. The link opens a dialog in which you can give an optional reason; it asks for no email address, and you see a confirmation once the report is sent. To explain what is wrong in more detail, or to get an answer, write to service@famino.app with the plan link (or, once the plan has been archived, its title). A report detailed enough for us to find the entry and to judge it without a legal examination gives us actual knowledge of that content.

What we do. We confirm reports that carry an email address without undue delay; reports sent through the report link in a shared plan carry none, because a guest is known to us only by a pseudonymous ID, and we cannot send a confirmation by email or a statement of reasons where we have no way to reach the reporter. We review every report ourselves, in a timely, diligent, non-arbitrary and objective way, and we use no automated decision-making for it. Depending on what we find, we can hide a reported comment, so that participants see a notice instead of its text (we keep a copy of it for 6 months so that we can review an objection and restore it), remove another kind of entry, delete the whole plan, switch off the share link, restrict individual features, or suspend or terminate the account behind the entry. We can also decide that a report is unfounded and do nothing.

Statement of reasons. If we hide or remove content or restrict an account and we have a way to reach the person affected, we tell them what we did, on what ground, whether a report or a check of our own triggered it, and how to object, unless the law forbids us to say.

Objection. Anyone affected by such a decision, and anyone whose report we rejected, can object within six months by writing to service@famino.app. We look at the decision again, we answer where we can reach the person, and we reverse it where the objection is justified. This costs nothing. Where Art. 21 DSA applies, you may also take the dispute to a certified out-of-court dispute settlement body, or to a court. Your right to complain to a supervisory authority is untouched.

Misuse of the procedure. Anyone who repeatedly posts manifestly illegal content, and anyone who repeatedly sends manifestly unfounded reports, gets a warning first and can then be suspended for a reasonable period.

9.3 Shared Plans and Guests

A shared plan is open only to people the organising family has let in; every new request waits for that family's approval, and while the plan is running, the family can close it to new requests at any time. The organising family may remove any participant, and a removed participant cannot rejoin through the link. If you open such a link and take part, you use the Service as a guest and these Terms apply to you. Taking part as a guest is free, and it stays free. A plan ends on its own once its end date has passed: usually within two days after that date our server marks it as ended, and from then on nobody can join it, vote, add or take on list items, tick them off or write comments. As a guest you can continue in the Famino app with a personal link from the plan page; your participation then becomes that of your Famino account without a new approval, and these Terms apply to it as to any participation through the app. The link is meant only for you; whoever opens it first in the app takes over your participation (see section 2.25 of our Privacy Policy).

As a guest you may vote, add and take on list items, tick off list items, and write comments. Apart from ticking off or unticking list items, you cannot change other people's entries. The organising family can edit the wording of options and list items, switch list items off, and delete options and list items in its plan, including yours (a list item only while nobody has taken it on and it is not yet ticked off), and can remove you as a participant. It cannot delete a comment that someone else wrote; it can only hide it, so that participants see a notice instead of it. We keep a copy for 30 days after the organising family last hid the comment, or longer where we hid it ourselves (see 9.2), so that the organising family can undo this and so that we can handle a report or complaint about it, see section 2.25 of our Privacy Policy. We limit how much one participant may write in an hour so that a plan cannot be flooded; if you reach that limit, the app and the page say so and you can carry on an hour later. A plan holds at most 50 participants.

The name you type in a plan is shown to everyone else taking part, and you can remove it yourself with "Remove my name" in the same browser, while the plan is running and also after it has ended, up until the plan is purged (see below). Once the plan has been archived, the link no longer opens for anyone new, but it still opens in the browser you used, with "Remove my name", until the purge; if you no longer have that browser, or the link no longer works for you, you can ask us to remove the name, see section 9 of our Privacy Policy. Plan content is not encrypted. What that means for your data is set out in section 2.25 of our Privacy Policy.

10. Assisted Scanning and Import

Famino can read an appointment card or a receipt from a photo and can import a recipe from a web page. These are Premium features.

• The image, or the text of the page, is sent to our servers in the EU and processed by a processor hosted in the EU, which turns it into structured data.
• The result is a suggestion. It is shown to you as a draft that you check and correct before anything is saved. Nothing goes into your group until you confirm it.
• Recognition can be incomplete or wrong, for example with handwriting, poor lighting or unusual layouts. We do not warrant that content is recognized correctly or completely. Please always check dates, times and amounts yourself.
• Reasonable rate limits apply to these features.
• Only scan or import material you are allowed to process. Do not send documents containing other people's data if you have no right to do so.

How this processing works in detail, and which processor is involved, is described in our Privacy Policy.

11. Third Party Services

Famino relies on services from other providers, in particular:

The terms and privacy policies of these providers apply to their own services. We have no influence on outages or changes on their side. Details on data processing are in our Privacy Policy.

12. Availability, Changes and End of the Service

We work to keep Famino available and stable, but we cannot promise uninterrupted availability. Maintenance, faults, network problems and outages at the providers named in section 11 can make the Service temporarily unavailable. We will announce planned maintenance in advance where that is reasonably possible.

We may develop the Service further, change features and stop offering individual features, as long as the purpose described in section 1 is kept and the change is reasonable for you. We will tell you about significant changes in good time.

We may also discontinue the Service as a whole. In that case we will inform you at least three months in advance so that you can save your data. If you have paid for a Premium period that you can no longer use because of this, the store will refund the unused part. Your statutory claims remain unaffected.

You may stop using Famino at any time and delete your account (see section 13). We may terminate the free contract with you with 30 days notice. The right of both sides to terminate for good cause remains unaffected.

13. Deleting Your Account and Automatic Clean-up

You can delete your account yourself in the app, under Settings. Deleting your account removes your profile, the entries you created, your comments, the images you uploaded and the screenshots you sent to support. Entries that other members contributed to can remain visible in the group.

If you are the owner of a group, you cannot delete only your own profile. You delete the whole group instead, which removes all data of that group irreversibly. Deleting an account or a group does not cancel a running subscription, so please cancel it in the store as well (see section 6.4).

The Service keeps your calendar events, expenses, recipes and meal plans until a member of your family deletes them or until the account or family is deleted. Two things are cleaned up automatically: completed tasks are deleted 90 days after you marked them as done, and the image attached to a one-off calendar event is removed 3 years after the event took place while the event itself stays. Please keep your own copy of anything you need as a record, because deletion is immediate and cannot be undone.

A shared plan ends on its own after its end date and is archived about 90 days later; its link then stops working for good for anyone new, except in the browser of a guest who already took part (see 9.3), while the plan stays readable in the app, or it can be deleted earlier by the organising family or together with it. About a year after its end date, usually in a nightly run, the plan is purged: the options, list items, votes, comments and every participant, including any guest name, are deleted. The organising family keeps an entry with the plan's title and dates, and so does every other family whose members took part through the app; those entries hold no names, no participants and no content, each family can remove its own at any time, and such an entry is also removed within a few days if that family is deleted, see section 2.25 (Retention) of our Privacy Policy. Deleting your account, or your family deleting its entry, does not remove the entries other families kept, and if the organising family is later deleted, its title can still be read in those other entries. If you want a title removed from those entries sooner, write to us, see our contact in section 18. We do not promise to keep a copy of a plan beyond what is described here, except that a copy of a hidden comment stays for the period set out in sections 9.2 and 9.3. If you delete your account, your votes and comments in shared plans are removed, and so are the options and list items you added to another family's plan; options and list items you added to a plan of your own family stay as part of that plan.

14. Intellectual Property

The Service, its software, design, texts, graphics and the name and logo Famino are protected by copyright and other rights, and they remain the property of Daniel Prause or of the respective licensors. Your content is not covered by this; it stays yours (see section 9).

You may not use our name, logo or design for your own products or services without our prior written consent.

15. Liability

We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, under the German Product Liability Act, and to the extent that we have given a guarantee.

In case of slight negligence we are liable only for the breach of a material contractual obligation, meaning an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely. In that case our liability is limited to the damage that is typical for this kind of contract and foreseeable when it was concluded.

Any further liability is excluded.

For the loss of data our liability is limited to the effort that would have been needed to restore the data if you had made proper and regular backups. This limit does not apply in the cases of unlimited liability named above.

Nothing in these Terms limits liability that cannot be limited or excluded by law, and your statutory rights as a consumer are not affected.

16. Governing Law and Dispute Resolution

These Terms and your use of the Service are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer resident in another country of the European Union, the mandatory consumer protection rules of that country still apply to you.

For court proceedings the statutory rules on jurisdiction apply. As a consumer you can sue and be sued at the courts that the law provides for; the place of performance is Germany.

We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) within the meaning of section 36 of the German Act on Alternative Dispute Resolution in Consumer Matters (VSBG). If you have a problem, please write to service@famino.app first. We try to solve things directly.

17. Changes to These Terms

We may change these Terms, for example because the law changes, because we add features, or because the way the Service works changes. We will tell you about a change at least 30 days before it takes effect, in the app or by email, and we will say what has changed.

If you do not agree with the new version, you can stop using the Service and delete your account before the change takes effect. Changes never apply retroactively to a period you have already paid for. Your statutory rights remain unaffected.

If a provision of these Terms is or becomes invalid, the rest stays in force. The invalid provision is replaced by the statutory rules.